BetterSurveys™
Many healthcare application platforms offer survey capabilities, most of which engage once data is collected. BetterSurveys™ does this and more, allowing third-party survey systems to engage through our platform. Use the best-of-breed technologies you already have but enhance them by pushing your requests through our enriched platform.
But here’s the key to this unique product: BetterSurveys allows you to ask survey questions while the patient is answering clinical questions, a capability that integrates the survey into the patient experience as opposed to having it appear randomly long after the appointment. We can do this because BetterTalk’s NL Engine gathers information within patient conversations, and about those conversing, as it is happening. This allows BetterSurveys to give patients a voice and a reason for them to continue engaging with you.
Features
- Allow third party survey systems to engage through our platform
- Ask survey questions during the patient experience, while the patient is answering clinical questions
- Use our platform to enhance your tech and we will push our responses to it.
- Surveys based on recent patient experiences to determine patterns.
- Easily Integrated for nurse or admin communications via BetterTalk in real-time
- Dynamically Access EMR/Patient Documents for two-way Questions-Answers
- Realtime Transfer To Nurse for Complex Questions
- Ideal for population Health and Chronic Care Management Programs
- Use as communication tool for marketing, call center and nurse initiatives
- Designed to engage patient at a deeper level of communication , ask questions in return