First, a friendly reminder for providers: Patient satisfaction must be the focal point of patient communications. But you wouldn’t know it from the typical request/response reminder, which serves providers; not patients.

BetterReminders™ flips this by giving patients the opportunity to engage through basic questions: “How long before my appointment should I arrive?” “Can you give me directions to your office?” “What floor are you on?”

And with BetterReminders comes a full suite of tools for integration. Allow third-party applications to engage reminders, confirmations, and cancelations along with formulated no-show calculations, recalls, and complex retry logic. Most importantly, add new ways to remind patients using electronic calendar entries and your home-automation solutions.

By allowing patients to engage you, BetterReminders are the seeds from which patient communications sprout.